Accessibility at Dursey Boat Trips

Accessibility at Dursey Boat Trips

Accessibility Information

Welcome to Dursey Boat Trips! We are committed to ensuring that everyone can enjoy the spectacular beauty of the Beara Peninsula. This page provides information about accessibility features and services to help you plan your visit with confidence.

Planning Your Visit

Contact Us for Assistance

We encourage visitors with specific accessibility needs to contact us in advance so we can best accommodate your requirements:

Our team is happy to discuss your individual needs and work with you to ensure a safe and enjoyable experience.

Physical Accessibility

Boat Access

  • Mobility Considerations: Our boats are rigid inflatable boats (RIBs) with fixed jockey-style seating. While we cannot currently accommodate wheelchairs on board, our crew is trained and willing to assist passengers with limited mobility in boarding and disembarking.
  • Seating: All seats are fixed jockey-style seats that require passengers to be able to maintain a seated position during the trip.
  • Physical Fitness: Due to the nature of sea conditions and boat movement, a reasonable level of physical fitness is recommended for passenger comfort and safety.

Departure Points

Garnish Pier (Bull Rock Trip)

  • Parking: Public parking available near the pier
  • Toilet Facilities: Public toilets located at Garnish Beach, approximately 300 metres from the pier
  • Terrain: The pier area has uneven surfaces typical of coastal environments

Castletownbere Harbour

  • Parking: Public parking available in the town square
  • Toilet Facilities: Public toilets located behind the Fire Station in the Square
  • Terrain: Access from town square to departure point via public pathways

Safety Equipment

  • Life Jackets: We provide approved specification life jackets for all passengers in various sizes
  • Safety Briefing: Clear verbal safety instructions provided before each trip
  • Trained Crew: Our experienced crew can provide additional assistance as needed

Sensory Considerations

Visual

  • Trip Commentary: Our skippers provide verbal commentary throughout the journey, describing wildlife, landmarks, and historical points of interest
  • Sea Conditions: We verbally communicate any changes in sea conditions during the trip

Hearing

  • Visual Cues: Safety demonstrations include visual components
  • Written Information: Key safety information can be provided in written format upon request

Environmental Factors

  • Sea Spray: Expect some sea spray on windy days – we recommend waterproof clothing
  • Motion: The boat movement may affect those sensitive to motion – please take appropriate medication if needed
  • Temperature: It can feel cool once at sea – warm clothing recommended even on summer days

Service Animals

  • Dogs: We welcome assistance dogs on board. Please notify us when booking so we can ensure all passengers are comfortable and prepare appropriate space for your service animal.

Age Requirements

  • Minimum Age: 6 years old
  • Maximum Age: No upper age limit – we welcome passengers of all ages who meet the physical requirements

Health and Medical Considerations

Important Health Information

For your safety and comfort, please note:

  • Not Recommended For:
    • Pregnant women
    • Passengers with heart conditions
    • Passengers with back problems
    • Those who may experience significant discomfort from boat motion and jockey-style seating

Medical Needs

  • Medication: Please bring any necessary medications, including motion sickness remedies
  • Medical Conditions: Please inform us of any medical conditions when booking so we can best assist you

Booking and Cancellation

Accessible Booking Options

  • Phone Bookings: 083 898 9999
  • Online Booking: Available through our website with standard web accessibility features
  • Email Enquiries: durseyboattrips@gmail.com

Flexible Cancellation Policy

  • Full refund available for cancellations made 24 hours before departure
  • Rebooking voucher for cancellations made 12 hours before departure
  • Weather-related cancellations receive full refund or rebooking options

Additional Support Services

Before Your Trip

  • Arrival Time: Please arrive 30 minutes early to allow extra time for boarding assistance if needed
  • Weather Updates: We contact all passengers by 9pm the evening before if weather conditions require cancellation

During Your Trip

  • Crew Assistance: Our trained crew members are available throughout the journey
  • Communication: Feel free to communicate any needs or concerns to crew members at any time

COVID-19 Safety

  • Sanitization: All equipment sanitized between trips
  • Hand Sanitizer: Available at departure points
  • Masks: Optional but welcome

Feedback and Suggestions

We continuously strive to improve accessibility for all our visitors. If you have suggestions for how we can better accommodate passengers with disabilities, please contact us.

Contact Information

Dursey Boat Trips

  • Phone: +353 (0)83 898 9999
  • Email: durseyboattrips@gmail.com
  • Address: Garnish, The Pier, Co. Cork, Ireland
  • Season: April through September

We look forward to welcoming you aboard and sharing the beauty of the Beara Peninsula with you!

 

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